Visa processing/ Case officer

Title:Visa processing/ Case officer

Quantity: 5

Job field: Administration/Counselor/Education – Overseas Education/English Training

Level: Staff

Job location: Hanoi/ Hochiminh city

Working time: Full-time. Working hours or overtime if required

Job description

Fulfill administrative tasks in the markets of Duc Anh Company recruiting students, specializing in student profiles from partners and collaborators of the company and other administrative task as assigned, include but not limited to:

• Take in student/ traveller documents passed from counselors and partners in order to operate overseas study administrative work;
• Check student’s/client’s information, including academic, finance, purposes,… information to assure that the profile meets the institution’s and visa office’s requirements;
• Counsel clients about the procedures relating to overseas study/ travel – ensure that the information is exact, helpful and the client is satisfied;
• Operate administrative work such as: application, visa application, acommodation, airport pickup,… so that the client has the visa and enrolls safely;
• Update information with partners and act professionally in business;
• Assist other departments: marketing, administration,… professionally;
• Participate in onshore and offshore training courses when assigned in a productive and professional manner;
• Meet university representatives and partners visiting the office;
• Record and report customer information according to the company’s regulations. Ensure accuracy and no mistakes;
• Work overtime and go on business trips when assigned;
• Ensure moral qualities accordance to Vietnamese Labor Laws and Duc Anh company’s regulations.

Candidate requirements

• At least Bachelor’s degree or equivalent, preferably from English-speaking countries
• Excellent English reading and writing skills, IELTS no less than 6.0 or equivalent
• Prioritize applicants experienced in education, overseas student recruitment, English training, travelling, overseas working, international schools, international education organizations.
• Ability to work independentlyand in a team environment
• Good communication skills, deliver excellent customerservice
• Male or female looks good
• Inexperienced employees will be trained on the job

 Benefits

• Competitive salary & attractive compensation package
• Training opportunities
• Insurances in accordance to Vietnamese Labor Law
• Working for a dynamic, fast – growing, elite environment/ industry

About the company: ducanhduhoc.vn 

Contact: HR Department- Email: duhoc@ducanh.edu.vn